FREQUENTLY ASKED QUESTIONS

Know the process before work begins.

These answers help prepare an initial discussion. They do not replace advice on a specific record.

01Does sending information through the website create a lawyer–client relationship?

No. The form creates an intake request with a reference, but initial contact does not create a lawyer–client relationship. THALEX LAW must assess professional fit and confirm scope in writing.

02How much information should I provide initially?

Your name, contact method, the type of issue, any important deadline and a general summary are enough. Do not send opposing-party names, confidential documents, sensitive data or the entire file before confirmation.

03How are fees determined?

THALEX LAW publishes indicative fees for consultations, responsibly standardised work and ongoing legal counsel on its Fees page. The final fee still depends on scope, complexity, timing, urgency and resources, and is set out in writing before work begins.

04Does ongoing legal counsel replace an in-house legal function?

Not automatically. The service provides a continuing legal point of contact for an agreed scope, but it does not mean that THALEX LAW assumes every in-house function, provides 24/7 coverage or includes all disputes, filings and transactions. Scope, allowance, target timing, exclusions and instruction authority are confirmed in writing.

05Can the BOT give me a legal conclusion?

No. The assistant matches a general question to THALEX LAW’s reviewed content, directs you to relevant sources and supports handoff. A matter-specific view requires a lawyer to examine the file, current law and factual context.

06Does THALEX LAW guarantee an outcome?

No lawyer controls all evidence, other parties’ conduct or decisions of competent authorities. THALEX LAW commits to preparation, confidentiality, communication and professional accountability—not a promised result.

07How are Cases & Legal Developments prepared?

THALEX LAW prioritises primary sources, writes original summaries and commentary, records the review date, separates the legal holding from author analysis and states limits of reliance.

08Can I contact THALEX LAW about an urgent deadline?

Yes, but call +84 968 336 868 and identify the type of deadline. Sending an email or prepared form does not guarantee timely receipt.

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